Lessons Learned from the Adoption of Mobile Internet Services in Japan
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https://doi.org/10.46631/jefas.2003.v8n14.01Keywords:
InternetAbstract
El crecimiento explosivo de los servicios móviles de Internet en el Japón ha originado gran interés en entender el porqué del éxito. Dado que los ratios de difusión de estos servicios difieren según los países, algunos trabajos sugieren que deben cumplirse una serie de requisitos y otros proponen que la cultura es uno de los principales factores. Además, es importante mencionar que aún son escasos los trabajos de investigación para desarrollar un modelo que integre los elementos que intervienen en la oferta y demanda de estos servicios y ayuden a entender el porqué de su adopción. Para reducir esta brecha, el objetivo de este artículo es proponer un modelo integral desde el punto de vista de la demanda y oferta de los elementos que intervienen en la adopción de estos servicios. Para su desarrollo se considera un conjunto de teorías: difusión de innovaciones, comercio electrónico y comercio móvil, uso de tecnologías de información, cadena de valor inalámbrica, y cultura. Además, con este marco se investiga los factores que afectan la adopción de los servicios móviles de Internet en el Japón. Específicamente se considera el caso de NTT DoCoMo y otros operadores de telecomunicaciones. Finalmente, se sugiere algunas lecciones aprendidas que pueden ser útiles para el investigador y empresario involucrado en la rama de Internet móviles.
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