El logro del éxito en los mercados globales: una investigación sobre la fabricación en Estados Unidos y Japón

Abstract

It summarizes the essential factors that explain competitive success according to both Japanese and North American manufacturers and outlines future manufacturing strategies to be developed in both countries. It is based on the results of a research carried out with approximately 900 North American and Japanese executives. In the development of the study, the manufacturing performance of companies in Japan and the United States is described, a vision of the key characteristics of Japanese manufacturing technology is presented, and strategies to improve the global competitiveness of manufacturing are proposed. Finally, it concludes with a discussion of Japanese "secrets" to achieve success, and what that means for American manufacturing in the next decade; the following are noted: technical-managerial intellectual capital, technology that replaces workforce and improves labor productivity, process orientation, customer and repair service, and factor productivity.